Revolve began importing electric bikes and scooters to the US and Europe starting in June 2010. Since that time, we have created over 90 different models; created new designs, manufactured and sold thousands of bikes. We are based in New York. Utilizing two warehouses (NY and California), we have been able to satisfy our dealers and consumers anywhere in the world.
Revolve is a company that was created to sell only electric bikes and scooters. All products are powered by batteries. Prior to launching these products, management of Revolve devoted extensive time assuring that quality is a priority. To accomplish this mission, we have visited our suppliers of batteries, scooters and bicycles to ascertain that quality is uppermost in their minds-not just ours. Using the best components also is a priority. We order samples prior to production from potential manufacturers and subject the bikes and scooters to rigorous tests before accepting these manufacturers as suppliers. Every product comes with a warranty. Parts such as brakes and wheels are not covered by warranties because they are subject to normal wear and tear.
We also carry spare parts for all Revolve E-Bikes, even for some that are 9 years old. We have a network of dealers across the US that will service a Revolve bike or scooter, if needed. For the most part, most of the request are for replacement batteries after 3-5 years of use.
Customer service for most is a dying art. For Revolve it is of utmost importance. Accordingly, we are accessible to you by either email (EbikesbyRevolve@gmail.com) or by phone (212-897-7771) seven days a week. No waiting for days from an overseas office to respond. We respond to emails or phone calls immediately. Essentially- we are there for you.
We are now asking you to back us in this project because we are not new or strangers to this industry. You are backing a company that has passed the test of time in selling thousands of bikes to satisfied customers.